FREQUENTLY ASKED QUESTIONS
Quick answers about shipping, custom orders, cash on delivery, and returns.
How long does delivery take across Pakistan?
Standard ready-to-wear catalog orders are delivered within 3-5 working days nationwide. Custom tailored bespoke pieces take 6-8 working days to craft and dispatch.
Do you offer Cash on Delivery (COD)?
Yes! We offer 100% Cash on Delivery across all cities, towns, and regions in Pakistan. You simply hand over cash to the courier rider upon delivery.
What is your return or exchange policy?
We offer a 30-day hassle-free exchange policy on all standard products in unworn condition with tags intact. If you need a size swap, reach out to our WhatsApp support team.
How does the Custom Shirt Builder work?
Our 5-step customizer lets you choose luxury export-grade fabrics, custom collars, cuffs, buttons, pocket styles, and exact body measurements in real-time. Each piece is precision cut by master tailors in Karachi.